Author Archives: Jaime Dunagan

In today’s fast-paced business environment, reliable technical support is crucial for maintaining smooth operations. Whether it is resolving user issues, managing network infrastructure, or ensuring data security, the right support can make all the difference. Two terms often used interchangeably in this context are “help desk” and “IT support.” However, understanding the distinct roles they…

In today’s rapidly evolving digital landscape, businesses are continuously seeking innovative ways to enhance their information technology (IT) infrastructure. One such groundbreaking solution is the hybrid cloud, a model that seamlessly integrates private and public cloud services with on-premises infrastructure. This approach offers a harmonious blend of flexibility, scalability, and security, making it a preferred…

As more businesses migrate their operations to the cloud, the importance of robust cloud security cannot be overstated. The cloud offers unparalleled benefits in terms of scalability, cost-efficiency, and accessibility, but it also introduces significant security risks that can compromise sensitive data if not effectively managed. Understanding and implementing effective cloud security solutions is crucial…

In today’s fast-paced digital world, small businesses face the daunting task of keeping up with technology to remain competitive. Managed IT services have emerged, offering a comprehensive solution that allows small businesses to leverage advanced technology without the need for an extensive in-house IT department. Let us dive into the basic components of managed IT…

Your employees can play a pivotal role in safeguarding your organization’s digital assets and information. Let us take a deeper dive into the essential cybersecurity best practices for your employees, including maintaining strong passwords, being vigilant about phishing attempts, regularly updating software, securing physical devices, and fostering a culture of security awareness. Article Highlights Strong…

In today’s rapidly evolving digital landscape, cybersecurity has become an essential pillar of a business’ information technology (IT) strategy. As cyber threats grow more complex and sophisticated, the need for strong defense systems and proactive response strategies has transitioned from being optional to essential. The latest statistics on cybersecurity breaches for businesses reveal several alarming…

As we step into the digital era of 2024, the landscape of information technology (IT) is continuously evolving, bringing with it not only opportunities but also unprecedented challenges in the realm of cyber safety. As technology continues to advance, so do the methods and sophistication of cyber threats presenting unique challenges for businesses worldwide. This…

Cloud computing has emerged as a mainstream technology, transforming the way businesses operate and deliver services. So, what exactly is cloud computing? Great question! Cloud computing involves the delivery of different computing services through the internet. These resources include tools and applications like servers, storage, databases, networking, software, analytics, and intelligence. Cloud computing allows users…

The adoption of cloud computing by businesses has been steadily increasing over the past few years.  The pandemic has also accelerated the adoption of cloud computing, as many organizations shifted to remote work and needed to quickly scale their infrastructure to support remote collaboration and communication. Moving your business to the cloud has several advantages…

In Part I of our 2-part series, we outlined the steps for developing a successful business continuity plan (BCP) which included defining the scope and objectives, conducting a risk assessment, and performing a business impact analysis (BIA). If you have not had a chance to check out Part I, you can do so here. In…

A business continuity plan (BCP) is a comprehensive strategy designed to ensure that essential business functions can continue in the event of a disruption such as natural disasters, cyberattacks, or other emergencies. More specifically, a BCP identifies potential risks and vulnerabilities to an organization’s critical business functions, sets up a framework to ensure the safety…

With the ever-evolving digital landscape, many businesses are finding that their IT departments are not equipped to handle the complexity of tasks needed to stay in pace with technology. As a result, IT departments are becoming reactive rather than proactive and struggle to keep up with the demands of growing businesses. If businesses are still…