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What are MSPs and How Your Organization Can Benefit

By The Tech Team | March 15, 2023

With the ever-evolving digital landscape, many businesses are finding that their IT departments are not equipped to handle the complexity of tasks needed to stay in pace with technology. As a result, IT departments are becoming reactive rather than proactive and struggle to keep up with the demands of growing businesses.

If businesses are still on the fence about outsourcing their IT, it might be time for a change. As businesses grow, managed service providers (MSPs) can step in and offer cost-effective and flexible solutions to increased IT needs. Here are some of the benefits of outsourcing your IT to a managed service provider.

Break-Fix Service Providers vs. Managed Service Providers

When it comes to outsourcing your IT needs, there are two types of service providers – break-fix service providers and managed service providers.

Break-Fix Service Providers

Break-fix service providers refer to the fee-for-service model of providing IT services for a business. In other words, an IT provider performs services as needed and invoices the business accordingly.

Typically, they will charge for on-site visits (higher charges may apply for emergency visits) with clients experiencing longer response and service times. This service may be ideal for businesses that do not require substantial amounts of IT assistance.

Managed service providers (MSPs)

Managed service providers refer to the subscription-based (or monthly service fee) model of providing IT services for a business that typically includes managing and maintaining an organization’s IT infrastructure, applications, and systems.

More specifically, it is the management of hardware, software, networks, data storage solutions, security, and other related services. By outsourcing the management of their IT infrastructure and Help Desk support, businesses can free up resources to focus on other business activities.

Also, unlike break-fix service providers, MSPs act as IT consultants and provide expert advice when their clients need to make strategic IT decisions. Managed IT service providers aim to provide organizations of all sizes with dependable, secure, and cost-effective solutions to their technology needs. In fact, more organizations are opting for MSPs to reduce their IT risks now and in the future.

Benefits of MSPs

Cost-Effective Solution

Outsourcing services to an MSP offers an organization the ability to cut operational expenses freeing up resources to focus on other core business activities. Additionally, businesses can reduce IT costs by using an MSP to fill in for staff shortages or eliminate the need to hire and train in-house IT staff.


Access to Expertise & Experience

MSPs provide businesses with immediate access to well-qualified experienced IT professionals that will ensure businesses stay current with the latest technologies. Additionally, their expertise ensures that businesses can maximize their efficiency and productivity.

Also, if IT teams are at or near capacity, an MSP can free them up to focus on other tasks and, in some cases, save the organization the expense of training internal staff in skills that are rarely required.


Improved Security

Many businesses fall victim to hacking due to poor network security. MSPs provide businesses with the necessary security solutions to avoid breaches and protect data and systems from potential threats. This includes regular security updates, malware protection, data backups, endpoint monitoring, and other actions to help keep your business safe from cyberattacks.



As a business grows, the IT department will take on new functions and processes, adding to their already-full workload. This is where an MSP’s flexibility and responsiveness to IT changes allows a business to stay productive and avoid downtime.

MSPs provide the number of services and level of support needed to handle any IT issues that arise. An MSP also allows businesses to add or remove services as needed without investing in additional hardware or software.

24x7x365 Support

MSPs provide 24×7 support to businesses, 365 days a year. They ensure problems get resolved quickly, allowing businesses to continue running smoothly.

Managed IT services are a valuable resource for all types of organizations. By outsourcing their IT needs to an MSP, businesses can save time and money while ensuring their systems remain secure and current.

Additionally, MSPs can help businesses reduce overall IT costs by providing cost-effective solutions eliminating the need to hire additional staff. In the end, managed IT services are essential for companies that want to stay competitive in today’s digital environment.

Your everything IT – thirtyone3 technology is a leading managed IT services provider that offers comprehensive solutions for businesses of all sizes. With our team of experienced IT professionals, we provide businesses with the expertise and resources necessary to keep their systems running smoothly and efficiently.

We understand that there is no ‘one size fits all’ solution to a business’ IT needs and offer customized solutions to meet their growing challenges. thirtyone3 technology’s goal is to put more minds at ease.

For more information on our services or how we can add value to your organization, contact us today at 623.850.5392 or by email at



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PO Box 12372 Glendale, AZ 85318