Cloud-Based Business Phone Systems That Simplify Communication
What Our Cloud Communications Platform Delivers
Our cloud based business phone system, powered by 8x8 technology, delivers reliable, high-quality communication without the need for on-premises hardware.
Here’s what it delivers:
- Hosted in the Cloud: Your entire phone system runs securely in the cloud (no servers to maintain, no downtime to manage).
- VoIP Business Phone System: Calls travel over the internet for crisp audio quality and consistent reliability.
- Unified Communications as a Service (UCaaS): Combine voice, video, messaging, and conferencing in one platform for simpler collaboration.
- Microsoft Teams Integration: Connect your 8x8 system with Teams for seamless internal and external communication.
- Scalable & Secure: Easily add users, devices, or locations while maintaining enterprise-grade encryption and compliance.
A modern, cloud-based approach simplifies communication and supports hybrid work. Your business stays connected without the cost or complexity of traditional phone systems.
What is a Cloud-Based Business Phone System?
What's Included
A cloud-based business phone system uses internet connectivity instead of traditional phone lines to make and receive calls. It allows your team to communicate from anywhere (through desk phones, computers, or mobile devices) without complex infrastructure or expensive maintenance.
With VoIP technology and providers like 8x8, calls are routed securely through the cloud, giving businesses reliable service, clear audio, and easy scalability. Features like auto-attendants, call forwarding, conferencing, and analytics are included out of the box, helping small and midsize businesses operate like large enterprises.
Unlike legacy PBX systems, cloud-based phone systems grow with your organization; offering flexibility, lower costs, and better performance whether you have five users or five hundred.
Our Approach to Cloud-Based Business Phone Systems
Consultative Setup
We assess your current phone system and design a cloud-based solution that fits your team size, call volume, and workflow.
Seamless Implementation
Our team manages setup, number porting, and user configuration with minimal disruption to your daily operations.
User Training & Support
We guide your team through using key VoIP features (like call forwarding, conferencing, and voicemail-to-email) to ensure full adoption.
Ongoing Optimization
Post-launch, we monitor performance, manage updates, and refine your setup as your business evolves.
The Technology Behind Our Cloud-Based Business Phone Systems
How It Works
- Unified Platform: 8x8 combines voice, video, chat, and contact center features into one easy-to-manage system.
- Microsoft Teams Integration: Enable full calling capabilities directly within Teams, extending your collaboration environment.
- Global Reliability: 8x8’s cloud architecture delivers 99.999% uptime with geographically redundant data centers.
- Smart Call Management: Features like call routing, auto-attendants, and voicemail-to-email keep your business responsive from anywhere.
- Built-In Analytics: Gain visibility into call performance, employee responsiveness, and customer experience with intuitive dashboards.
- Security & Compliance: End-to-end encryption and support for standards like HIPAA ensure your communications remain private and compliant.
Backed by thirtyone3 technology, your 8x8 business phone system operates with the clarity, dependability, and performance today’s organizations demand.
Outcomes of Our Cloud-Based Business Phone Systems
Seamless Connectivity Anywhere
Work doesn’t stop when you leave the office. With our cloud phone systems, your team can make and receive calls, join video meetings, or access voicemail from any device ensuring every interaction stays connected and professional.Lower Costs, Higher Flexibility
By replacing outdated hardware with cloud-based VoIP, you eliminate expensive phone maintenance and reduce overhead. Scale users, locations, and features in minutes without downtime or costly upgrades.Enhanced Collaboration & Customer Experience
8x8’s unified communications platform integrates calling, messaging, and video into a single workspace. This improves internal collaboration while delivering faster, more personal experiences to your customers.
Industries We Serve
Every business relies on clear communication; but not every industry communicates the same way. thirtyone3 technology helps healthcare providers, financial firms, and professional service organizations modernize their phone systems through secure, reliable cloud-based business phone systems.
From HIPAA-compliant call handling to multi-location routing and client call tracking, we tailor every solution to your industry’s workflow and regulatory needs.
Locations We Serve
Headquartered in the Phoenix Metro Area, thirtyone3 technology delivers VoIP business phone systems and unified communication solutions to small and midsize businesses across Arizona and throughout the United States.
Our local support team ensures your cloud calling environment is deployed and managed with precision; whether you’re operating a single office, a hybrid workforce, or multiple sites across state lines.
Cloud-Based Business Phone System FAQs
Explore Our IT Services
Strong communication starts with the right foundation.
thirtyone3 technology unifies your systems (voice, cloud, and IT) into one streamlined ecosystem that supports performance and protects uptime. Our end-to-end services in cybersecurity, cloud management, and IT strategy ensure your business is always ready to grow.
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