Is cybersecurity included with managed IT services?

Security is integrated into our managed approach, but exact safeguards vary by plan, environment, and risk. We document which controls, monitoring, response actions, and client responsibilities are included.

Does cybersecurity make us compliant?

Cybersecurity controls can support compliance, but technology alone does not make an organization compliant. Compliance also depends on governance, policies, workforce practices, vendors, physical safeguards, documentation, and the organization’s ongoing oversight.

Is vulnerability scanning the same as penetration testing?

No. Vulnerability scanning generally uses automated methods to identify known weaknesses. Penetration testing is a scoped exercise in which qualified testers attempt to validate exploitable paths. We should only state that penetration testing is included when it is explicitly contracted and performed by qualified resources.

Do you provide 24/7 cybersecurity monitoring?

Yes, for covered managed detection and response services. Security signals are monitored around the clock, with defined investigation and response actions based on the contracted scope. This is separate from end-user help desk availability.

Managed Cybersecurity Services That Reduce Risk Before and After an Alert

Effective cybersecurity is an operating discipline, not a single product. thirtyone3 technology helps growing organizations combine identity protection, endpoint safeguards, employee awareness, vulnerability management, recovery planning, and 24/7 managed detection and response into a coordinated security program.

The objective is practical: reduce the likelihood of an incident, detect suspicious activity earlier, contain impact, and improve the organization’s ability to respond and recover.

Schedule a 30-Minute IT Fit Call

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Tell Us About Your Security Concerns

What Should a Small or Midsize Organization Prioritize First?

Use multi-factor authentication, least-privilege access, secure onboarding and offboarding, and periodic access review to reduce unauthorized use of accounts.

Local Accountability

24/7 Security Monitoring

Documented Recovery Planning

Executive-Level IT Guidance

Cybersecurity Capabilities That Work Together

Managed Detection & Response

Monitor covered security signals around the clock, investigate alerts, and take defined response actions according to the contracted service scope.
Explore Managed Detection & Response
Identity & Access Management

Strengthen authentication, administrative privilege, user access, onboarding and offboarding, and periodic access review to reduce unauthorized access risk.
Security Awareness & Phishing Readiness

Help employees recognize common attack methods, report suspicious activity, and reinforce safer behavior through practical awareness training and phishing simulations.
Vulnerability Management

Identify known weaknesses, evaluate them in business context, and prioritize remediation based on exposure, severity, system importance, and available mitigations.
Endpoint Protection & Security Management

Deploy and manage layered endpoint safeguards, configuration standards, security policies, patching coordination, and visibility across covered devices to help reduce exposure and support incident response.
Incident Response & Recovery Preparation

Document escalation paths, roles, communications, recovery dependencies, and outside resources before an incident occurs.
Explore Backup & Recovery Readiness

Not sure which cybersecurity service you need?

Schedule a 30-Minute IT Fit Call

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What Does 24/7 Security Monitoring Mean?

Covered managed detection and response services monitor security signals around the clock and provide defined investigation and response actions. This is different from a continuously staffed end-user help desk. Help desk hours and after-hours support procedures are documented separately in the service agreement.

Cybersecurity for Organizations That Handle Sensitive Information

Our cybersecurity approach is particularly relevant to organizations where unauthorized access, operational disruption, or loss of sensitive information can create significant business, regulatory, or reputational consequences.

Managed Cybersecurity Services Centered on Peoria and the West Valley

We prioritize organizations in Peoria and the West Valley while supporting qualified businesses throughout the Phoenix Metro Area. Our managed security model combines remote management and 24/7 security monitoring with local accountability when onsite coordination is needed.

Cybersecurity Reduces Risk. It Does Not Eliminate It.

No provider can eliminate cyber risk or guarantee that an incident will not occur. Our role is to implement and manage layered safeguards, improve visibility, respond to covered alerts, reduce avoidable exposure, and help the organization maintain a credible response and recovery plan.

Cybersecurity FAQs

Cybersecurity can feel overwhelming, but protecting your business does not have to be. Here are answers to common questions about IT security services, vulnerability management, and modern security strategies to help you make informed decisions.

Managed detection and response combines security technology with continuous monitoring by security professionals who investigate covered alerts and take defined response actions. Scope, escalation, and remediation responsibilities should be documented before service begins.

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